Privacy Policy
What information this website handles, why it is used, and how to contact us about it.
1. Scope and contact
This policy describes HealthBridge’s website practices. Contact support@getbridge.us for privacy questions or requests. External organizations reached through links have their own privacy policies.
2. Contact information you choose to submit
The contact form collects your name, email address, topic and message, plus a confirmation that you understand your message will be stored to respond to your enquiry. It also uses a submission reference and timing information to prevent duplicate or abusive submissions. Please do not include sensitive medical, government-identification, payment-card or password information.
3. Preliminary screening information
Screening answers such as age range, estimated income and current enrollment remain in the browser for the current interaction. The screening form does not send these answers to our contact database. Your ZIP code is sent to Zippopotam.us to identify its state and location. A separate contact message is submitted only when you choose to send it.
4. Technical information and spam controls
Hosting and infrastructure providers may process normal request information, including network addresses, user-agent details and security logs, to deliver and protect the website. Our contact service uses a short-lived hashed network identifier for rate limiting. We do not add an advertising pixel or analytics tracker to this version of the website.
5. How contact messages are used
Messages are stored to handle the enquiry, respond when appropriate, investigate corrections and address privacy or accessibility requests. A site-owner-only inbox controls access to message content. Contact messages are not published on the website or automatically sent to advertisers.
6. Service providers and disclosures
Website hosting, infrastructure, database storage and administrator sign-in use service providers. They process information needed to operate these functions. Information may also be disclosed when required by law or reasonably necessary to protect rights, security or prevent abuse. HealthBridge does not currently sell contact messages or use them for behavioral advertising.
7. Retention and deletion
Contact records have an operational expiration period of 180 days and older records are removed when contact or inbox processing next runs. Limited anti-spam records expire after short windows and are removed during processing. You may request earlier deletion of a contact message; legal, fraud-prevention or dispute-related needs may require limited information to be retained.
8. Security
The website uses HTTPS when hosted, server-side validation and restricted access to the contact inbox. No transmission or storage method can be guaranteed completely secure. Avoid sending sensitive information that is not needed for a general website enquiry.
9. Your requests
Email support@getbridge.us to request access, correction or deletion of a message you submitted, or to ask about our handling of your information. Include the message reference if you have it. We may request reasonable verification to protect another person’s information. Your rights may vary with applicable law.
10. Children and sensitive information
The contact service is intended for adults. Do not submit information about children or sensitive health records. If you believe such information has been sent to us, contact us so we can review and remove it where appropriate.
11. Browser controls and external links
You can use browser settings to control storage, cookies and site permissions. See the Cookie Notice for this site’s current approach. Before using a linked provider, read that provider’s policies and verify its identity.
12. Policy changes
We may update this policy to reflect changes in website features and data handling. The date on this page identifies the current version.